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We’re Ready to Help!

Can’t find the answer you’re looking for? No worries-we’ve got your back! Our support team is here to assist you every step of the way. Choose the contact method that works best for you:

Email Us

Got a question or inquiry? Drop us an email at [email protected], and we’ll get back to you as soon as poslsible- usually within 24 hours.

Live Chat

Need help right now? Click the live chat icon in the bottom right corner of your screen and one of our customer support agents will be happy to assist you in real-time.

Frequently Asked Questions

Event ticketing system keeps things simple with a easy process for users to do registrations for any event by enabling online/electronic registration and payment.

Certainly! Additionally, there are no charges for events with no ticket fees or free registrations.

Yes, we do. Additionally, you have the option to pass the fees on to the ticket buyer so that you receive the full ticket price.

Certainly! You can start collecting pre-registrations even without a confirmed location and time. This allows you to gauge interest and gather essential data from potential attendees ahead of finalizing the event details.

Yes, you can! Premier Tickets allows you to host private events and even offers the option to make them password protected. Only those who know the password will be able to view the event page. You have full control over sharing your unique booking URL, whether publicly or privately, giving you the flexibility and privacy you need for your event.

Yes, you can! Premier Tickets allows you to host private events and even offers the option to make them password protected. Only those who know the password will be able to view the event page. You have full control over sharing your unique booking URL, whether publicly or privately, giving you the flexibility and privacy you need for your event.

It’s easy! Simply get in touch with us, and start selling your event tickets today.

Yes, absolutely! You can add multiple ticket types to your event.

We will discuss all your event requirements before giving a quotation as obviously fees charged will depend on the scale and nature of the event. Rest assured, you’ll never be charged more than we agree upon and there will be no hidden costs or surprises.

Ticketing Troubleshooting We’ve Got You Covered!

If you’re running into any issues with your tickets, don’t worry! Here are a few simple troubleshooting tips to help you out:

Can’t Find Your Tickets?

  • Check your spam or junk folder just in case they got misplaced.
  • Verify that the email address you used during purchase is correct.
  • If you’re still having trouble, contact us via live chat or email, and we’ll help you get
    sorted in no time!

Payment Issues?

    • Double-check that your payment method is valid and has enough funds to complete the
      transaction.
    • If the payment isn’t going through, try using an alternate payment method.
    • If the issue persists, don’t hesitate to reach out to our support team-we’ll assist you
      further!

Trouble Accessing Your Tickets?

  • Ensure you’re logged into the correct account to access your tickets.
  • Try refreshing your browser or app to see if that helps.
  • Still stuck? Let us know, and we’ll take care of it ASAP!

Need a Refund?

We understand that life happens, and plans can change. While most tickets are non-refundable, some events may offer the option for refunds or exchanges under specific circumstances.

To request a refund or exchange, please follow these steps:

01

Email Us

Send a request to [email protected] with your order details.

02

Provide Event Information

Include the event name, date, and your ticket purchase details.

03

Follow Event Policies

Our team will review the event’s refund or exchange policy and provide guidance based on the terms.

Why Choose Premier Tickets Support?

At PremierTickets.co, customer satisfaction is our top priority. Our dedicated support team is here to ensure that your experience whether you’re booking tickets, attending events, or resolving any issues-is smooth, stress-free, and enjoyable.

Here’s why you’ll love our support:

  • Quick, Clear Responses
  • Ticketing Assistance
  • Friendly, Expert Support

Stay Connected!

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Follow us on social media for all the updates!

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